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FAQ

FAQs

W Ross Appliance

Have an appliance repair-related question? W Ross Appliance has the answer. Check out these FAQs and give us a call today for more information!

  • What types of appliances do you repair?

    We repair all major appliances including refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, ranges, and more. Please contact us with the specific appliance you need assistance with.

  • Are your technicians licensed and insured?

    Yes, our technicians are licensed, and insured. They are experienced in all appliance repair and undergo regular training to stay updated with the latest technologies and repair techniques.

  • Do you offer same-day service?

    Yes, we strive to provide same-day service whenever possible. Simply give us a call, and we'll do our best to schedule a technician to visit your location promptly.

  • How much will the repair cost?

    The cost of the repair depends on various factors such as the type of appliance, the extent of the damage, and the required parts. Our technician will diagnose the issue and provide you with a detailed estimate before proceeding with the repair.

  • Do you use genuine replacement parts?

    Yes, we use genuine OEM parts to ensure the quality and longevity of your appliance repair. These parts are specifically designed for your appliance model.

  • Is there a guarantee on the repair?

    Yes, we stand by our work and offer a warranty on our repairs. The warranty duration may vary depending on the type of repair and parts used. Please ask our technician for specific warranty details.

  • What if my appliance is still under warranty?

    If your appliance is still covered by the manufacturer's warranty, we recommend contacting the manufacturer or their authorized service center for warranty repairs. 

  • How long does a typical repair take?

    The repair duration can vary depending on the complexity of the issue and the availability of parts. Our technician will provide you with an estimated timeframe after diagnosing the problem.

  • Do you offer emergency repair services?

    Yes, we understand that appliance breakdowns can happen at any time. We offer emergency repair services for urgent situations. Please contact us immediately, and we'll prioritize your repair request.

  • How can I schedule an appointment for appliance repair?

    Scheduling an appointment is easy. Call (516) 595-5702 Provide us with your appliance details, and your preferred date and time, and we'll confirm your appointment.

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